賓客體驗專員

About the Role

ATLASPACE provides first-class flexible office solutions in a multi-national environment. You will have the unique opportunity to grow your professional identity and expand your expertise in the hospitality and sales industry. As a Guest Experience Specialist, you will become part of a young and dynamic team and benefit from in-house training to provide for a solid career path. Your role will be to provide a 5-star customer service experience to our members, support the sales team and assist with hosting amazing Community Events.

Highlights

• 5-day work week from Monday to Friday office hour
• Overtime compensation
• Attractive bonus applies
• With a career path in a fast-growing industry
  Responsibilities
• To always greet guests in an amiable and professional manner
• To build up a friendly client relationship with members and provide a high-end guest experience based on outstanding customer service skills
• To provide 5-star receptionist and administrative services for members
• To provide concierge services, such as assisting guests with restaurant reservations, transportation arrangements, hotel bookings, etc.
• To handle other daily operational issues in the center, such as internal monthly reports, rental payments, inventory orders, office setup, etc.
• To provide support & planning in regular social Community Events for members
  Requirements
• Degree / Diploma in Hospitality Management or related aspects is preferred
• Fresh graduates are welcome to apply
• 1-2 years working experience in customer service, such as front desk, receptionist, concierge, VIP/executive lounge service and/or service center / coffee barista background is preferred
• Excellent organizational and communication skills
• Resourceful, proactive, well organized, and able to multi-task
• Customer oriented mindset with excellent interpersonal skills
• Open minded, willing to learn, great team player and with "Can-Do attitude"
• Good command of both written and spoken English, Cantonese & Mandarin would be an advantage
• Proficient in Microsoft applications (Microsoft Word, Excel & PowerPoint)
  Interested candidates, please apply by sending your CV with your current profile photo and expected salary to ******. We are an equal opportunity employer and welcome applications from all qualified candidates. All applications will be treated in the strictest confidence. Personal data provided will be used for recruitment purposes only.