IT operation and maintenance engineer

Job responsibilities:

1. Responsible for the installation, configuration and troubleshooting of the company's office computer system, software and hardware to ensure service response and resolution rate;

2. Responsible for the configuration and troubleshooting of the LAN and WAN of the company's office computer to ensure the smooth and stable computer network:

3. Responsible for the configuration, troubleshooting and daily inspection of the company's conference room equipment to ensure the stable operation of the conference equipment:

4. Responsible for the recording and analysis of daily work orders, feedback of abnormal problems, and cooperation with team resources to solve difficult problems;

5. Responsible for implementing IT service SLA in daily work, finding problems and giving suggestions, optimizing SOP;

Job requirements:

1. Computer or IT related major, bachelor degree or above, more than 3 years working experience;

2. Familiar with the daily use of Office software, computer hardware types and hardware assembly;

3. Proficient in the use and configuration of mainstream office operating systems of Windows and macOS:

4. Familiar with PC and device LAN configuration, familiar with common network troubleshooting commands and methods:

5. Experience in basic configuration and maintenance of Windows and Linux Server systems is preferred;

6. Have a good sense of service and professional quality, with good communication skills and language skills.