Customer Service Sales

I. Basic requirements

• Language: Proficient in Cantonese, fluent in Mandarin,

• Education qualifications: Bachelor's degree or above

• Experience: Priority will be given to those with Hong Kong local sales / customer service experience, fresh graduates can apply based on their practical experience

II. Main responsibilities

1. Use Cantonese through offline visits, social platforms, etc. to develop Hong Kong local customers and expand the resource library

2. Insight customer needs (corporate procurement, personal consumption, etc.), customize solutions and follow up, and enhance repeat purchase and loyalty

3. Handling customer complaints/questions, coordinating internal problem solving, and maintaining brand reputation

4. Dissect sales targets, execute plans to ensure performance is achieved, participate in negotiations and contract signing, and timely collection of payments

5. Collect Hong Kong peer and industry dynamics, feed back department optimization strategy; sort out sales data and propose improvements

6. Collaborate with customer service, operations, etc. teams to ensure customer needs are met throughout the process, participate in training and sharing, and drive team capabilities

Three. Benefits and development

• Salary: Base salary + high commission + performance bonus, matching the Hong Kong market and personal abilities

• Benefits: MPF, medical insurance, paid annual leave, and attention to work-life balance

• Promotion: Clear path (Specialist → Supervisor → Manager)

• Training: Enjoy market and product training upon entry, and regularly conduct sales skills and Cantonese business communication courses