Customer Service Sales

<p><strong>I. Basic requirements</strong></p><ul><li><strong>Language</strong>: Proficient in Cantonese, fluent in Mandarin,</li><li><strong>Education qualifications</strong>: Bachelor's degree or above</li><li><strong>Experience</strong>: Priority will be given to those with Hong Kong local sales / customer service experience, fresh graduates can apply based on their practical experience</li></ul><p><strong>II. Main responsibilities</strong></p><ol><li>Use Cantonese through offline visits, social platforms, etc. to develop Hong Kong local customers and expand the resource library</li><li>Insight customer needs (corporate procurement, personal consumption, etc.), customize solutions and follow up, and enhance repeat purchase and loyalty</li><li>Handling customer complaints/questions, coordinating internal problem solving, and maintaining brand reputation</li><li>Dissect sales targets, execute plans to ensure performance is achieved, participate in negotiations and contract signing, and timely collection of payments</li><li>Collect Hong Kong peer and industry dynamics, feed back department optimization strategy; sort out sales data and propose improvements</li><li>Collaborate with customer service, operations, etc. teams to ensure customer needs are met throughout the process, participate in training and sharing, and drive team capabilities</li></ol><p><strong>Three. Benefits and development</strong></p><ul><li>Salary: Base salary + high commission + performance bonus, matching the Hong Kong market and personal abilities</li><li>Benefits: MPF, medical insurance, paid annual leave, and attention to work-life balance</li><li>Promotion: Clear path (Specialist → Supervisor → Manager)</li><li>Training: Enjoy market and product training upon entry, and regularly conduct sales skills and Cantonese business communication courses</li></ul>