Hotel receptionist (five days work)

Work content

• Assist guests with check-in and check-out procedures, providing friendly and efficient front desk service
• Answer incoming calls and provide immediate assistance to guests regarding accommodation, facilities, and surrounding information
• Properly handle customer complaints and special needs, and enhance customer satisfaction
• Keep the front desk area clean and orderly, ensuring smooth daily operations
• Coordinate and communicate with other departments to support the overall quality of hotel services

• Punctual and responsible, with a proactive service attitude and good professional etiquette
• Have excellent communication skills and interpersonal interaction skills, and be able to handle different types of guests
• Team player, able to cooperate with shift work and temporary job arrangements
• Familiar with basic computer operations, familiar with office and hotel management software
• Applicants with hotel front desk work experience will be given priority, and those with a service attitude are welcome to apply