Hotel receptionist (five days work)

Lab312 ·Design
Diploma of Secondary School
No experience limit
HK Residents Only
16.0 hrs/day, Negotiable working days

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Job DescriptionTranslate to English

Work content

  • Assist guests with check-in and check-out procedures, providing friendly and efficient front desk service
  • Answer incoming calls and provide immediate assistance to guests regarding accommodation, facilities, and surrounding information
  • Properly handle customer complaints and special needs, and enhance customer satisfaction
  • Keep the front desk area clean and orderly, ensuring smooth daily operations
  • Coordinate and communicate with other departments to support the overall quality of hotel services

Work requirements

  • Punctual and responsible, with a proactive service attitude and good professional etiquette
  • Have excellent communication skills and interpersonal interaction skills, and be able to handle different types of guests
  • Team player, able to cooperate with shift work and temporary job arrangements
  • Familiar with basic computer operations, familiar with office and hotel management software
  • Applicants with hotel front desk work experience will be given priority, and those with a service attitude are welcome to apply


Languages
English
Cantonese
Mandarin
Skills
Front Desk Manager
Service Desk

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Ms Cheung
Lab312 · HR

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