l Answer customer inquiries: Through phone, email, WhatsApp, social platform messages or personal reception, answer customers’ questions about products, services, prices and usage methods.
l Sales and promotion support: Introduce company products or services to customers, assist in comparing discounts, and even handle orders and appointment arrangements.
l After-sales and daily follow-up: Arrange after-sales service, member administration or club daily operations. According to the warehouse department's delivery summary, input the delivery address and other information into the logistics service company's website.
Document and administrative support: Record customer feedback and data archiving, compile daily data reports, process receipts and office chores.