Admin and Customer Service Officer

Boaz International Education Institute Limited·Education / Training
Interviewed in 3 days
HK $18K-20K/Month, Salary negotiable
Higher Diploma or Associate Degree
3 to 5 yrs exp
HK work visa available
6.0 hrs/day, 6 days/wk
HongKong

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Job Description

Post: Admin & Customer Service Officer

Responsibilities:

• Handle general enquiries about services provided

• Enroll students and process payments according to school procedures

• Maintain filing, indexing, and record systems

• Provide after-sales services and follow up on enquiries

• Assist in monitoring students’ safety and offer customer support

• Undertake routine administrative duties

• Support marketing activities (e.g., posters, notices)

• Provide IT support

• Report to the Centre Manager or supervisor, assisting in school routines

Requirements:

• Form 7 or above, with 1–2 years’ experience in customer service or related field

• Good command of spoken and written English and Chinese

• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and familiarity with Canvas, Photoshop

• Strong sense of responsibility and attention to detail

• Good communication skills with a positive attitude

• Able to work 44 hours per week (Sunday off)

Join Us:

We are looking for a dedicated and enthusiastic individual to be part of our team. If you are passionate about education and customer service, we welcome your application!

Apply now by sending your CV to hr@boazeducation.com.hk


Languages
English
Cantonese
Mandarin
Skills
Powerpoint
Canva
MS Excel MS Word MS Access 中英文電腦操作
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Elsa Shum
Boaz International Education Institute Limited · Head of Operations
Active within 3 days

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HongKong-Hong Kong

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Boaz International Education Institute Limited
Boaz International Education Institute Limited·Education / Training
博雅思教育中心的創辦人陳卓琪小姐本身患讀寫障礙,自身的經歷讓她深深明白有特殊學習需要的學童和家長在學習路上的艱辛。於2013年,她成立了博雅思教育中心,專門服務有讀寫障礙或其他特殊學習需要的學生。 博雅思深信,「只有不合適的教學方法,沒有不受教的兒童」。博雅思致力運用學生的長處,例如視覺和動覺,為學生提供一套合適的學習策略,讓他們成為自主學習者。 創辦至今,博雅思已經與超過100間學校和機構合作,為超過800名學生與家庭帶來希望。超過95%的學生在初次會面時,能運用博雅思的學習技巧,第一次成功串出人生中第一個比較複雜的英語生字,還能在6個月內成功寫到一個段落。博雅思得到各界的肯定,並曾經獲頒「星展銀行社企業發展基金得獎者」、「匯豐青年創業大獎」金獎、「十大中小企業優質顧客服務大獎」、城市青年商會頒發之「創意創業大賞」及「We like HK 最具企業責任獎」等。 博雅思教育中心與一眾熱心的導師,除了教授學習方法外,更致力發展學生的內在潛能,博雅思亦提供不同課程,讓學生自我探索及了解社區,並教育社會大眾和家長,讓他們相信每個孩子都有天賦才能,可以在社會上發光發亮。 The founder of Boaz International Education Institute, Ms. Twiggy Chan, suffers from dyslexia, in which her own experience makes her understand the hardships for the students and parents in the learning journey of learning with Special Education Needs (SEN). In 2013, she founded Boaz International Education Institute specialize in serving students with SEN. Boaz believes that "If the children do not learn the way we teach, we teach the way they learn". Boaz is committed to make use of students' strengths, such as visionary and kinaesthetic skills, to provide students with a set of appropriate learning strategies, so that they can become independent learners. Since Boaz was established, Boaz has collaborated with more than 100 schools and institutions, bringing hope to more than 800 students and families. Over 95% of the students were able to use the spelling strategy during their first session in Boaz, where they succeeded in spelling a new and complicated English word; in six months, they could successfully write a paragraph. Boaz is now well-recognized and has received numerous awards, including the "DBS Corporate Development Fund Winner", "HSBC Youth Entrepreneurship Award" Gold Award, "Top Ten SMEs Excellent Customer Service Award", "Creative Entrepreneurship Award" issued by the City Youth Chamber of Commerce ” and "We like HK Best Corporate Responsibility Award" etc. On top of teaching-learning strategies, Boaz Education and a group of enthusiastic learning support instructors are also committed to developing children's potential. Boaz also provides various courses for students to explore themselves and understand the community, and we are committed to educating the public and parents to make them believe in each and every child. All students have their unique talents which can make them shine in society. https://www.youtube.com/watch?v=g2d4EYkKQ00
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