Travel Agency Secretary

<ul><li>Responsible for receiving visiting customers, handling registration procedures for guests, and providing travel-related services.</li><li>Answer and solve customers’ questions about travel products through phone, email or face-to-face communication.</li><li>Actively promote and sell the company's various travel products and packaged tours.</li><li>Assist in handling customer complaints, properly solve problems to enhance customer satisfaction.</li><li>Execute internal administrative work, including data input, file organization, and related administrative support.</li></ul><p><br></p><ul><li>Secondary school graduation or above, with travel industry or administrative work related experience will be given priority. </li><li>Have good communication skills, be able to face customers with politeness and professionalism.</li><li>Need basic computer skills, familiar with office software applications.</li><li>Responsibility, able to handle daily affairs independently and bear work pressure.</li><li>Must cooperate with team members and assist in completing various tasks within the department.</li></ul>