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Job Description
Job Highlights
Technical support to clients via email and phone
Perform Windows and Linux system operations
Able to work on shift duty 7x24 operations
Job Responsibilities:
- To provide professional technical support to clients via email and phone
- To perform Windows and Linux system operations, monitoring, routine maintenance, trouble-shooting and incident handling etc.
- To document all necessary technical procedures as knowledge base and define operation procedures
- Additional related responsibilities and duties as assigned
Requirements:
- Basic knowledge system administration and technical support is preferred
- Hands-on experience in Linux/Windows is an advantage
- Holder of RHCT/RHCE, LPI, MCSA, MCSE is an advantage
- Hands-on experience in KVM/VMWare is an advantage
- Good communication skill, fluent in Chinese and English
- Being aggressive, good problem-solving skills, and presentation skills
- Able to work on shift duty 7x24 operations
- Candidate with more experience will be considered as System Engineer
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Job Location
Midas Plaza-San Po Kong, Wong Tai Sin
Unit 1, 7/F,1 Tai Yau St, San Po Kong, Kowloon
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