美KTV Shop Assistant

combines the best of KTV culture with a modern twist, ensuring our customers enjoy unforgettable moments.

Job Description

We are looking for a Shop Assistant to join our team at Mei KTV. This role is essential for supporting daily operations and ensuring exceptional service delivery. You will play a key role in enhancing our customer experience and maintaining our brand standards.

Responsibilities

Customer Service:

Greet and assist customers in a friendly and professional manner. Address inquiries and resolve any issues to ensure a positive experience.

Operational Support:

Assist in the daily operations of the shop, ensuring cleanliness and organization. Help manage inventory and restock supplies as needed.

Team Collaboration:

Work closely with team members to maintain high service standards. Support training for new staff and contribute to a positive work environment.

Sales Support:

Assist in promoting special offers and events to customers. Help achieve sales targets by engaging with customers effectively.

Feedback and Reporting:

Gather customer feedback and report any concerns to management. Contribute to improving service quality based on customer insights.

Requirements

·Higher diploma or above in related fields, preferably in hospitality management.

·Previous experience in a customer service or retail role is preferred.

·Strong command of written and spoken English and Chinese (including Putonghua).

·Excellent interpersonal skills and a friendly demeanor.

·Ability to work in a fast-paced environment and handle multiple tasks.

·Knowledge of market trends in the entertainment industry is a plus.

·Immediate availability is preferred.

·Must be willing to work in shifts, including evenings and weekends.

Benefits

·Annual Holiday

·Marriage Leave

·Maternity and Paternity Leave

·Medical Scheme

·Staff Discount

·A Happy and Dynamic Work Environment

·Good Career Development Opportunities

·Night Shift Bonus (as the job requires working in shifts)

If you are passionate about providing exceptional customer experiences and want to be part of our exciting journey in Hong Kong, we invite you to apply for the Shop Assistant position at Mei KTV!

KTV store staff

Job Description

We are recruiting a store assistant to join the MEIKTV team. This position is crucial for supporting daily operations and ensuring quality service. You will play a key role in enhancing customer experience and maintaining our brand standards.

Job Responsibilities

Customer Service:

Greet and assist customers in a friendly and professional manner. Process customer inquiries and resolve any issues to ensure a positive customer experience.

Operation Support:

Assist with the daily operation of the store, ensure that the store is clean and tidy, and in good order. Assist in managing inventory and replenishing supplies as needed.

Team collaboration:

Close collaboration with team members to maintain high service standards. Support new employee training and create a positive work environment.

Sales support:

Assist in promoting special discounts and various activities to customers. Through effective interaction with customers, help achieve sales targets.

Feedback and reporting:

Collect customer feedback and report any related issues to management. Contribute to improving service quality based on customer opinions.

Job Requirements

・ Relevant high-level diploma or academic degree in related fields, with hotel management as the preferred major.

・Applicants with customer service or retail experience are preferred.

・Have strong skills in written and oral expression in Chinese and English (including Mandarin).

・Excellent interpersonal skills and friendly attitude.

・Understand the market trends of the entertainment industry.

・Those who can immediately start work are preferred.

・Must be willing to work shifts, including nights and weekends.

Benefits

・ Annual leave

・ Marriage leave

・Maternity leave and paternity leave

・Medical plan

・Employee discounts

・Happy and energetic work environment

・Good career development opportunities

・Night shift bonus (due to the need to shift work)

If you are passionate about providing exceptional customer experiences and want to be a part of our exciting growth story in Hong Kong, we would like to invite you to apply for the MEIKTV Store Assistant position!