Client Officer (Private Assistant Service)

#Welcome fresh graduates #Customer service

Responsibilities:

- Handle customer inquiries through phone and online channels (such as online chat, email) and assist with various services, such as golf course reservations, dining reservations, overseas travel support and telephone service plans,

- Follow up and complete each task in a timely manner and strive to provide excellent customer service

- Observe and follow up the work process and rules of the telephone hotline center

Requirements:

- Secondary School Entrance Examination/Secondary School Diploma or above

- Have good communication and problem-solving skills,

- Have good writing and speaking (Cantonese and Mandarin) skills in Chinese and English

- Basic computer skills are preferred

- Work location: Shatin

Applicants can apply or submit their application through the following channels:

1. Whatsapp: 6392 5242 or

2. Email your resume to HKTHRTAMassRecruit@pccw.com

* Subject to relevant terms and conditions

For more information on other job opportunities of PCCW, please visit our website: www.pccw.com. HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's privacy statement (http://www.hkt.com/privacy-statement), a copy of which will be provided immediately upon request.