Japanese Speaking Customer Service Executive

Key Responsibilities:

• Deliver customer satisfaction through professional service quality, including prepare proposal, quotation, and agreement for customers.

• Make decisions through appropriate actions required to solve queries within guidelines

• Communicate with laboratory staff on special sample handling and test requirements, etc to ensure projects proceed in a satisfactory manner

• Assistance in ad-hoc project.

Requirements:

• High Diploma or above in any subjects

• Fluent in Japanese (JLPT N2 or above), English and Chinese

• Good communication skill, outgoing and initiative

• Less experiences will be considered as CS Associate