Assistant Claims Officer

<p><strong>Assistant Claims Officer Claims Assistant</strong></p><p></p><p> Job Responsibilities</p><ul><li><p>Responsible for handling customers’ work injury compensation claim and related reimbursement documents, ensuring accurate and error-free data</p></li><li><p>Maintain effective communication with insurance companies, customers and relevant cooperative units, coordinate and claim process</p></li><li><p>Regularly follow up on case progress to ensure cases are properly handled within the specified time limit</p></li><li><p>Update case status and customer information in the internal system, maintain data integrity</p></li><li><p>Assist the supervisor in completing daily administrative work and report processing</p></li></ul><p><br> Work requirements</p><ul><li><p></p></li><li><p>Proficient in Cantonese, able to communicate basic needs in Mandarin and English</p></li><li><p>Have basic office software operation skills, and be able to quickly learn the company's internal system</p></li><li><p>Pay attention to details, sense of responsibility, good customer service awareness and team spirit</p></li><li><p>No need to have insurance industry experience, the company provides comprehensive on-the-job training</p></li></ul><p><br> Benefits</p><ul><li><p>Enjoy year-end bonuses based on company performance and personal achievements</p></li><li><p>Provide comprehensive medical and insurance plans to ensure employee health</p></li><li><p>Enjoy 14 days of annual leave per year, and implement a flexible work schedule to balance work and life</p></li><li><p>Weekly five-day work schedule, Monday to Friday 09:00–18:00, with a stable work-life balance</p></li><li><p>Provide transportation allowance, free employee meals, recreational and sports facilities, and set up an employee health center</p></li></ul>