System Support Specialist (Fresh graduated are welcome)

<p>Are you a professional tech-savvy person with tremendous passion in technological problem-solving? If you’re passionate in possessing communication skills, we want to hear from you.</p><p></p><p>About us</p><p># Multinational company offering considerate welfare and benefits</p><p># We are looking for a multilingually talented candidate </p><p></p><p># harmony working environment</p><p># Support Offshore sites in respect to system/IT </p><p><strong>Responsibilities</strong></p><ul><li><p>Oversee the ERP system, find bottlenecks, and solve helpdesk tickets</p></li><li><p>Liaise with offshore colleagues to understand concerns, provide solutions, and streamline operations</p></li><li><p>Gather valuable feedbacks and relay to development team for continuous system improvements</p></li><li><p>Create comprehensive training materials for user training and guidance</p></li><li><p>Report monthly system and user progress to senior management</p></li><li><p>Take up ad-hoc tasks</p></li></ul><p><strong>Requirements</strong></p><ul><li><p>A recent university graduate. Preferably with IT background.</p></li><li><p>Fluent in written and spoken English, and proficient in Cantonese. Proficiency in any Asian language is highly desirable and will give you a distinct advantage.</p></li><li><p>Previous experience with ERP systems is a plus</p></li><li><p>Strong Microsoft Office skills</p></li><li><p>A dedicated learner with the ability to grasp new concepts rapidly</p></li><li><p>A charming individual, with great communication skills</p></li></ul>