Receptionist

Responsibilities:

- Handle customer inquiries through phone, WhatsApp and email, providing accurate information on treatments and brands

- Responsible for daily appointment scheduling, customer reception, and treatment time management to ensure the clinic runs smoothly

- Collaborate with beauty therapists and consulting team, provide comprehensive and thoughtful services to customers

- Responsible for product mixing according to customer needs

Requirements:

- Diploma or above

- More than 1 year of customer service experience

- Priority will be given to those with experience as receptionists in beauty centers

- Excellent customer service skills and excellent phone skills

- Proactive, detail-oriented, and strong team spirit

- Familiar with computer operations (MS Excel, Word, Outlook, etc.), and assist in handling administrative and office work

- Basic reading and writing skills in Chinese, English, and Mandarin

Benefits:

Monthly 9 days off, annual 10-22 days off, entry anniversary leave, family care leave, birthday leave, fully paid training, attendance bonus, personal appearance bonus, overtime bonus, medical insurance (including Chinese medicine), dental allowance, health check allowance, introduction bonus, free treatments and products, employee shopping discounts

Applicants should WhatsApp the recruitment hotline 9889 3715 to schedule an interview, or email their resume to hr@mtmlabo.com.

The information provided by the applicant will be kept strictly confidential and will be used for recruitment purposes only.