Customer Service Executive (theme park/guest services)

<p><strong>You will assist in /</strong></p><ul><li><p>Providing quality services including but not limited to ticketing & reservation services through telephone, emails and/or live chat</p></li><li><p>Provide professional customer service through phone, email and/or livechat, including but not limited to ticketing and reservation services</p></li><li><p>Offering immediate assistances towards complaints</p></li><li><p>Timely handling of complaint calls and cases</p></li><li><p>Maintaining good relationship among customers/members</p></li><li><p>Maintain good relations with customers</p></li></ul><p></p><p><strong>Working Location & Hours / Working time and location</strong></p><ul><li><p>Sheung Wan (Nearby MTR station; 5-minute walk distance)</p></li><li><p>Upper Heng (5-minute walk from the subway station)</p></li><li><p>Monday to Sunday 9:00am – 9:00pm (<strong>5-day work</strong> , 8.5 working hours/day)</p></li><li><p>Monday to Sunday shift from 9 am to 9 pm (<strong>Five days work</strong>， daily 8.5 hours)</p></li></ul><p></p><p><strong>Your Portfolio / Your Resume</strong></p><ul><li><p>HKDSE/HKCEE or above</p></li><li><p>HKDSE/HKCEE or above academic qualifications</p></li><li><p>Fresh Graduates are also welcome; candidates with 1-year or above CS experience/ with Certificate or Diploma in Hotel Management or any related disciplines with is preferred</p></li><li><p>Applicants with one year or more of customer service experience, or those who have completed hotel management or related courses, are preferred.</p></li><li><p>Good command of spoken and written Cantonese, English and Mandarin</p></li><li><p>Fluent Cantonese, good English, and Mandarin</p></li></ul><p></p><p><strong>➤Interested parties pleaseclick "Apply Now "</strong></p><p></p><p>Applicants should send their CV to WhatsApp<strong><u>90201638</u></strong> Or fill out the online application form: https://forms.office.com/r/HgMT1rKYyx</p><p></p>