Customer Services Officer (New World Mall) (Kowloon and New Territories)

Kai Shing Management Services Limited
Property Management / Consultancy
Published on 2024-08-29
No degree required
No experience limit

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Job Description

KAI SHING MANAGEMENT SERVICES LIMITED

(Member of the Sun Hung Kai Properties Group)

PMC Licence Number: C-499163

By substantiating the motto of "We Serve You Best", we have thrived and become one of the largest and most reputable property management companies in Hong Kong and managing over 135 million sq ft of properties including shopping centers, office towers, residential and industrial buildings. To meet our growing business needs, we are looking for energetic professionals to deliver excellent services for our customers.

Do you enjoy working in a reputable and engaged team?

Are you an excellence seeker?

Are you ready to build your professional career?

If all your answers are positive, come and be a part of us!

Working location:

Tseung Kwan O, Yuen Long, Kowloon Bay, Mong Kok, Nam Cheung, Taipo, Shui Sai Bay, Kowloon Tong (Sino Land's shopping mall)

Working Location:

Tuen Mun, Yuen Long, Kwai Fong, Mongkok, Nan Cheong, Tai Po, Sheung Shui, Kwun Tong (SHK Properties Shopping Mall)

Responsibilities:

  • Assist in managing the mall's customer service center, including handling visitor inquiries, gift redemption, parking discounts, etc.
  • Assist in mall promotion activities and maintain daily operations of the property
  • Assist the service department in assigning duties

What will you do?

  • Assist to manage the Customer Care Counter in shopping center, duties include handling enquiries of shoppers and visitors, gifts redemption, parking administration and relevant duties in counter
  • Support promotional activities and daily operations of property
  • Perform ad hoc duties assigned from management services office

Requirements:

  • Diploma or above academic degree
  • Active and committed to providing quality service
  • Have good communication skills
  • Preference will be given to those who speak fluent Cantonese, basic English, Mandarin, and basic Chinese and English writing
  • Welcome fresh graduates or other industry professionals to join
  • Less experienced candidates will consider Assistant Customer Service Officer

Do you have a right profile?

  • Diploma or above in all disciplines
  • Pleasant personality and service-oriented
  • Good presentation and interpersonal skills
  • Fluent in spoken English, Cantonese and Mandarin are necessary
  • Fresh graduate and other industry professionals will also be considered
  • Candidate with less experience will be considered for the post of Assistant Customer Services Officer

Benefits:

  • Full-time salary can reach $18K
  • 5 days work schedule
  • Employee attendance award
  • Good promotion opportunities
  • Employee referral bonus
  • Medical benefits
  • Paid marriage leave, birthday leave, health leave, and annual leave
  • Further study funding plan
  • Children's academic scholarships
  • Employee wellness activities


What do we offer?

  • Full time salary: $18K+
  • 5-day work week
  • Attractive remuneration package
  • Great promotion ladder
  • Referral reward
  • Medical benefit
  • Paid marriage leave, birthday leave, well-being leave and annual leave
  • Education subsidy
  • Children scholarship
  • Staff Activities

Application for legal advice:

Applicants should list their resume, contact number and requested salary, and apply through one of the following methods:

  • Submit your application now by clicking on the "APPLY NOW" button
  • Mail to: Human Resources Department, 49 Kowloon, Hong Kong
  • Fax to: (852)******
  • Call: (852)******
  • WhatsApp:******


《The information provided by the applicant will be kept strictly confidential and will be used for recruitment purposes only》


How to apply?

Interested parties, please apply once with application quoting job reference number, detailed resume, contact telephone number and expected salary by:

  • Clicking the "Apply Now" button
  • Mail to: Human Resources Department, Unit 301-303, 3/F, Apec Plaza, 49 Hoi Yuen Road, Kwun Tong, Hong Kong
  • Fax to: (852)******
  • Call: (852)******
  • WhatsApp: (852)******

(Data collected would be used for recruitment purpose only)


Languages
English
Cantonese
Mandarin
Work benefits
5-day week
Birthday leave
Competitive pay
Discretionary bonus
Marriage leave
Medical plan
Year-end bonus
Bank holidays
Special / extra leave

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Human Resources
Kai Shing Management Services Limited · HR Manager

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