IT Support Specialist

<p>Job Responsibilities: </p><ul><li>Assist in the implementation and optimization of IT projects, support internal technical operations, and ensure the stable operation of the information system</li><li>Provide on-site technical support for desktop and laptop computers, solving technical difficulties encountered by users in their daily use</li><li>Handle email systems, data backup and recovery operations to ensure enterprise data security and recoverability</li><li>Install, configure and maintain Windows operating system and common application software, such as Microsoft Office</li><li>Record and track technical issue resolution progress, continuously improving user satisfaction and service quality</li></ul><p><br> Work requirements: </p><ul><li>Applicants with information technology or computer support related diplomas or professional certificates will be given priority</li><li>1-2 years of experience in desktop support or related technical support work</li><li></li><li>Have good communication skills, be able to effectively coordinate with users and solve technical problems</li><li>Responsibility, ability to complete tasks within the specified time, and basic time management skills</li></ul>