Customer Service and Dispatcher

<p>Responsible for general administrative and customer service work, including document processing, data input, answering inquiries, and assisting with vehicle scheduling</p><p>Requirements:</p><p>Second 5 or above, with at least two years of relevant work experience; familiar with MS Office; able to input Chinese and English; fluent in Cantonese, slightly in English and Mandarin; good character, sense of responsibility, cheerful and polite, punctual and patient.</p><p>Customer Service and Dispatcher<br> Job Responsibilities</p><ul><li>Responsible for daily administrative work and file archiving, ensuring accurate and complete data. </li><li>Perform customer data input and system updates, maintain the correctness and timeliness of the database.</li><li>Answer customer inquiries and handle incoming calls, providing professional and polite customer service.</li><li></li><li>Maintain communication with internal departments to ensure smooth operation of customer service and dispatch work.</li></ul><p><br> Work requirements</p><ul><li>Have secondary five education or above, with at least two years of relevant work experience.</li><li>Proficient in MS Office software (such as Word, Excel, Outlook), able to quickly process documents and data.</li><li>Have Chinese and English input capabilities, typing speed up to the general office standard.</li><li>Communicate fluently in Cantonese, understand basic English and Mandarin, and be able to handle simple conversational exchanges.</li><li>Good character, sense of responsibility, cheerful and polite personality, punctuality, and good patience and service awareness.</li></ul><p>Working hours: 10:00 - 19:00 / 15:00 - 00:00 (need shift and break)</p><p></p><p>Applicants should send their resume to the email: bonnitravelltd@gmail.com</p>