E-commerce and retail operations clerk

Job Responsibilities:

- Assist in handling e-commerce platforms (HKTVMall and Jingdong) orders and daily operations.

- Upload new products and update product information. - Process customer inquiries and related complaints.

- Assist in warehouse logistics management, follow up on goods allocation and update inventory reports.

- Provide in-store support, notify colleagues of new arrivals and conduct small-scale procurement work.

Entry Requirements:

- Second 5 or above, with 1 to 2 years of e-commerce or retail administrative work experience is preferred.

- Understand how to use Google Sheets / Excel, with Chinese input and basic photo editing / shooting skills (mobile phone photography is also possible).

- Attention to detail, sense of responsibility, and ability to handle multiple tasks independently.

- Good communication skills, able to interact well with warehouse, retail store colleagues and customers.

- Effective work allocation and time management skills to ensure that work is completed within the scheduled time

Working hours: Monday to Friday: 09:00 - 18:00 (with one half-day off) Saturday: 09:00 - 13:30