Customer Relationship Officer

Today Plus HK·Advertising / Public Relations / Marketing Services
HK$ *****
Higher Diploma or Associate Degree
No experience limit
HK Residents Only
Working day negotiable

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Job Description

Job Responsibilities:

• Tele-calling: Call potential customers to join membership or participate in the seasonal activities of our centre.

• Client Engagement: Build and maintain strong relationships with clients by following up on their needs and providing timely support.

• Assist clients in understanding products or services, offering professional advice.

• Social Media Management: Plan, create, and manage engaging content across various social media platforms to boost audience interaction and brand awareness.

Looking for a creative self-starter who loves connecting with people and thrives in a dynamic environment !

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Languages
Cantonese
English
Mandarin
Skills
Customer Relationship Officer

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Jeff Lee
Today Plus HK · manager

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Today Plus HK
Advertising / Public Relations / Marketing Services
Today+ 是位於荃灣的全新大型多用途親子活動中心,佔地超過 2 萬 6 千平方呎(商場全層)。該中心結合了室內遊樂場(波波池、滑梯、角色扮演)、Baby Spa、私人電影院、KTV、健身室、圖書館、興趣班、烘焙教室、Game Room、Cafe 共享空間及主題生日會場地。採會員制,致力於親子共學與同樂。 Today+親子中心係同永明金融合作嘅商業模式。 我哋有專業嘅銷售團隊負責同客戶講解永明金融嘅理財產品。*這個職位不需要負責跟客戶銷售保險*. Today+注重親子中心嘅營運同客戶之間嘅連結,為家庭帶嚟更多便利同豐富生活體驗。 工作內容主要是跟客戶做預約,以及推廣和介紹Today+的親子中心服務,為客戶提供高質量的親子活動。 工作內容 接聽客戶的查詢電話及回覆電郵 了解客戶需求,提供貼心周到的解決方案 記錄客戶資料,並追蹤問題的後續處理 分析客戶反饋,提出改善建議 推廣公司為客戶舉辦的活動或項目 我們期望您擁有 客戶服務或銷售的相關工作經驗者優先 出色的溝通及協調能力,能以粵語、普通話及英語流利溝通者優先 耐心細心應對客戶需求 良好的分析及解決問題技巧 具備自信積極和堅定信念的性格 我們為您提供 提供全面的職業培訓 具競爭力的薪酬待遇,包括花紅及表現獎金 彈性上班時間 良好的晉升及培訓發展機會 海外旅遊獎勵 對申請人的要求 申请人必须持有有效的香港工作权
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