Full-time Residential Assistant Clubhouse Officer (Tsing Yi)

Job Title: Full-time Residential Club Assistant (Cheung Sha Wan)

• Responsible for front desk reception work at the club, including resident and visitor registration, entry procedures, and strict verification of membership card validity and facility usage qualifications

• Handle club facility reservation arrangements, new member applications, billing records, and related administrative support

• Assist in the planning, preparation and execution of various recreational activities and holiday programs, and enhance resident participation and community cohesion

• Inspect the operation of various facilities in the club, monitor compliance with regulations, ensure a clean, safe environment and normal operation of equipment

• Efficiently receive and respond to phone inquiries and on-site queries, properly follow up on resident complaints and opinions, and provide accurate information and appropriate support

• Secondary School Diploma (Grade Five or above) or equivalent academic qualifications

• Fluent Cantonese, with basic English communication skills; those who understand Mandarin are an added bonus

• Preference will be given to those with experience in clubs, hotels, property management or high-quality customer service; those with no experience are also welcome to apply, as the company provides on-the-job training

• Have good communication skills, service awareness and adaptability, and be able to maintain a professional attitude in a busy environment

• Must be a permanent resident of Hong Kong, meet the local employment qualifications

• Able to cooperate with shift arrangements, including early, middle and late shifts, with working hours covering 06:45 to 23:00 daily

• Working five days a week to five days and a half (flexible work schedule), with a daily work time of 9 hours

• Medical plans

• 12 days of annual leave

• Public holidays