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Expired

Hotel front desk attendant

Optimal Talent Consulting

Human Resources Management / Consultancy

Posted 3 months ago

HK $25K-35K/Month

No degree required

No experience limit

Work visa required

10.0 hrs/day, 5 days/wk

Yau Tsim Mong,Tsim Sha Tsui

Job Description

Job Responsibilities:

Responsible for welcoming hotel guests, handling check-in and check-out procedures.
Answer the phone, respond to customer inquiries, and provide relevant assistance.
Handling guests’ reservations, cancellations, and room adjustments, etc.
Assist in solving problems encountered by guests during their stay.
Maintain the front desk area's cleanliness and order.

Requirements:

Have good communication skills and service awareness, and be friendly in attitude.
Have basic computer operating skills, and be able to use office software fluently.
Able to adapt to shift work, including night shifts and holiday shifts.
Applicants with hotel or customer service experience will be given priority.
Having some English or other foreign language speaking ability is better.

Benefits:

Provide competitive salary and performance bonuses.
Enjoy paid annual leave, sick leave, and holiday benefits.
Provide employees with training and development opportunities.
Provide employee meals and accommodation subsidies (depending on company policy).
Comprehensive social security and labor insurance benefits.

Job Responsibilities:

Responsible for welcoming hotel guests, handling check-in and check-out procedures.
Answer the phone, respond to customer inquiries, and provide relevant assistance.
Handling guests’ reservations, cancellations, and room adjustments, etc.
Assist in solving problems encountered by guests during their stay.
Maintain the front desk area's cleanliness and order.

Requirements:

Have good communication skills and service awareness, and be friendly in attitude.
Have basic computer operating skills, and be able to use office software fluently.
Able to adapt to shift work, including night shifts and holiday shifts.
Applicants with hotel or customer service experience will be given priority.
Having some English or other foreign language speaking ability is better.

Benefits:

Provide competitive salary and performance bonuses.
Enjoy paid annual leave, sick leave, and holiday benefits.
Provide employees with training and development opportunities.
Provide employee meals and accommodation subsidies (depending on company policy).
Comprehensive social security and labor insurance benefits.

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