Senior Home Maintenance Service Ambassador

Expired

Replied to 3 talents in 7 days

HK $22K-48K/Month, High commission with base salary

Form Three

3 to 5 yrs exp

HK Residents Only

More than 8 hours/day, Working day negotiable, On-site,Fixed

Job Responsibilities

Assist the elderly in applying for home maintenance-related allowances, provide application process guidance and document sorting services
Maintain good communication with the elderly and their families during the service process, explain improvement suggestions and implementation plans
During the allowance application period, continue to follow up on the elderly's condition to ensure smooth application progress and maintain stable contact
Represent the company image and explain the service philosophy, company policies, and relevant policies to the elderly and their families

Work requirements

Have good communication skills, be patient and interact with the elderly and their families, understand their needs and respond appropriately
Responsibility and empathy, able to handle elderly cases with care, and pay attention to every detail in the service process
Independent work ability, able to properly arrange visit schedules and task execution without immediate supervision
Problem-solving skills, able to propose feasible solutions when facing application obstacles or family disagreements
Value team collaboration, willing to work with colleagues to achieve monthly service goals, and actively participate in team affairs