E人線上高級婚戀客戶配對客服

WINDANG風昂
Management Consultancy / Service
Posted 3 months ago
Salary negotiable
No degree required
3 to 5 years
Work visa required
Hong Kong SAR

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Job DescriptionTranslate to English
<p><br>Job Description:<br>1. Customer service and operational support: Assist signed-up members with customer service and operational support, provide them with matchmaking and pairing services, and respond promptly to customer messages to ensure service quality and customer satisfaction;<br>2. Daily work is to follow up and reply to customer messages (response within 3 minutes during working hours), assist customers in matching, arranging restaurants, service arrangements, as well as subsequent dates and breakups;<br><br>4. Collaborate with other departments to exchange information, jointly process and arrange to solve customer problems;<br>5. Document processing: Responsible for handling customer documents and related files, ensuring compliance with procedures and processes.<br>6. Other affairs: Complete other affairs assigned by superiors to ensure work efficiency and executability.<br>Requirements:<br>1.E-people are preferred, with good understanding and communication skills, personable and generous;<br>2. It is better to have a legal background, requiring excellent skills in public and private document processing, excellent English listening, speaking, reading and writing abilities, and the ability to serve as a working language.<br>3. Excellent communication and empathy skills, able to take a soft and hard approach to communication depending on the client's situation.<br>4. Candidates with relevant work experience in the dating industry are preferred, as they are able to handle unique customer needs and issues within the industry.<br>5. Positive and proactive, with strong team spirit and execution ability, able to remain calm in high-pressure situations and quickly solve problems.<br>Benefits:<br><br>·This position does not require sitting in the office, the office location is free, and there are flexible work opportunities, suitable for those seeking work flexibility; ●Expand your network and enhance your personal career competitiveness in the vibrant cities of Hong Kong or Shenzhen.<br>● Hong Kong travel, activities, luxury hotels, restaurants, etc. Experience opportunities;</p>

Languages
Cantonese
English
Mandarin
Skills
Customer Care

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Sam Lin
WINDANG風昂 · HR

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