Customer Service Manager (Fitness Centers)

Job description

Customer Service Management Position (Fitness Centers)

Responsibilities:

- Oversee daily store operations.

- Manage front desk activities and customer inquiries.

- Address customer service issues to boost satisfaction.

- Maintain a professional appearance and team demeanor.

- Train team members to enhance skills.

- Handle complaints and maintain customer relationships.

Requirements:

- Strong communication and customer service skills.

- Experience in team management.

- Proactive and able to work under pressure.

- Professional appearance.

- Relevant experience preferred.

Job summary

Customer Service Management

Key selling points

• Fitness/health industry
• Customer service management