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We are seeking enthusiastic and responsible part-time or full-time customer service staff to assist electric car owners with related counseling and use training after installing charging stations. This position is suitable for those with good communication skills and interest in new energy technology.

Job Responsibilities:

Provide operation guidance and technical consulting services to electric vehicle owners who have completed charging station installation.
Arrange and conduct online or offline charging station usage training courses.
Answer customer questions about charging device functions, settings, and daily use.
Regularly track customer usage and satisfaction to enhance brand loyalty.

Requirements:

Have good communication and expression skills, and be able to interact with customers in fluent Chinese.
Applicants with basic knowledge of electric vehicles or new energy technologies are preferred.
Applicants with customer service or education and training-related experience will be given priority.
Able to work independently and have good problem-solving skills.
Can be flexible with work hours, including weekend and evening shifts.

to view full job description

Languages

Mandarin

Cantonese

Skills

Client Servicing

Online Sales

Experienced in Customer Services

Benson Wu

Kingpower · director

Active today

Job Location

新都廣場-Sha Tin, Sha Tin

沙田安耀街2號新都廣場

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Location

Direction

Company Overview

Kingpower

Energy / Power / Water / Oil & Gas / Waste Management

As a green energy company headquartered in Hong Kong, Kingpower provides a one-stop electric vehicle charging solution for large-scale building and management companies. Our goal is to help achieve emissions reduction through efficient energy management and adoption of electric vehicles.

Kingpower is committed to promoting the popularization of electric vehicles, optimizing the use of charging facilities, and promoting smarter, greener, and more efficient electric vehicle charging. Using our team's extensive professional knowledge, charging infrastructure, and cloud technology support, Kingpower customizes advanced charging products and optimized charging solutions for customers. As electric vehicles rapidly develop in Hong Kong, we are expanding our products and services locally on a large scale, designing charging stations and new energy solutions suitable for Hong Kong's unique environment, helping more customers transition to sustainable travel and smart life experiences, improving quality of life while reducing emissions.
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