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Response Center Director

人瑞人才·Human Resources Management / Consultancy
HK $25K-35K/Month
Higher Diploma or Associate Degree
3 to 5 yrs exp
HK work permit required
Working day negotiable, Rotating shifts

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Job Description

Responsibilities:

1. Through the monitoring platform to track vehicle location, trajectory and system parameters, and promptly identify abnormal events.

2. After receiving vehicle alarms or on-site feedback, activate the emergency response, remotely assist in avoiding hazards; if you cannot extricate yourself, generate a work order and dispatch it to the nearest ground personnel, and report it in real time.

3. For complex scenes, issue auxiliary instructions in compliance to provide technical support to safety officers.

5. Supervise vehicle compliance, check logs, and report any violations immediately for correction.

6. Interface with multiple departments to transmit requirements, organize communication meetings to establish a connection mechanism and push for problem solving.

7. Collect road surface conditions in a timely manner, follow the regulations and relevant departments to carry out the map interruption process.

Requirements:

1. College degree or above

2. Excellent emergency response ability, expression ability, problem-solving ability, data analysis ability

3. Have general knowledge of commercial computer software applications and good file writing skills

4. Familiar with Hong Kong traffic regulations, geography, road conditions, and able to understand the working principle of the automatic driving system

5. Fluent Cantonese, Mandarin, and English

6. Have a strong sense of responsibility and self-management ability, be able to work independently and take responsibility

7. Applicants with automatic driving or vehicle management field work experience are preferred to understand relevant industry standards and regulations

8. Need to rotate and irregular work schedule

Working location:Airport Aerospace City Car Park

Working hours:9 hours a day, rotating shifts and breaks


Languages
Cantonese
English
Mandarin
Skills
Client Handling
Debtors
Customer Services

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Luke L
Renrui HR · Recruitment Consultant

Job Location

香港-Mong Kok, Yau Tsim Mong

香港

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Company Overview
Renrui Human Resources (RHR) is a global leading comprehensive human resources services and digital technology solutions provider, headquartered in Shanghai, with 17 offices across Greater China and offices spanning Asia and Europe. As a trusted strategic partner to leading enterprises, we specialize in Human Resources Outsourcing (HRO), Business Process Outsourcing (BPO), Recruitment Process Outsourcing (RPO), Information Technology Outsourcing (ITO), Global Mobility Services (GMS), and other comprehensive HR solutions. Through digitization and cutting-edge technologies, we transform traditional HR processes, delivering results-driven solutions that help businesses overcome workforce challenges. With operations in over 150 countries and more than 70 subsidiaries worldwide, we provide fast, efficient, and scalable HR solutions to support enterprises in building a global presence. Leveraging our extensive industry experience and deep expertise, we help businesses navigate the complexities of global talent acquisition, empowering them to expand seamlessly into international markets.
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