<ul><li><p>Handling customer inquiries and technical support for information technology-related services</p></li><li><p>Assist in following up on technical issues related to computer systems, applications, and mobile applications</p></li><li><p>Provide users with fault diagnosis and solution, ensure service quality</p></li><li><p>Record customer feedback and technical issues in detail, and report them to relevant departments to promote problem resolution</p></li><li><p>Assist with IT support administrative work and other tasks assigned by the supervisor</p></li></ul><p><br>Secondary school graduation or above, with basic computer operations knowledge</p><p>Have basic knowledge of computer systems and mobile app development<br>Basic three-language daily conversation skills (Cantonese, Mandarin, and English)</p><p>Have good communication skills, and be patient in responding to customer needs</p><p>Responsibility and good team spirit</p>