Create job alert for the latest openings of this search
3 to 5 yrs
Bachelor
Gain hands-on experience with a large-scale public ticketing system
Engage in system development and enhancement for skill advancement
Oversee diverse event ticketing management
- Active recently
Part Time
No experience limit
Form Three
Flexible working hours, 3-5 days per week
Providing inter-district transportation allowance, meals supplied
- Active recently
1 to 3 yrs
Bachelor
Conveniently located in Tsim Sha Tsui with easy access to transportation
Flexible shift scheduling including evenings, Saturdays, Sundays, and public holidays
Stable employment with a 12-month contract period
- Online
- Active within 7 days
New
1 to 3 yrs
No degree required
Free duty meal provided
- Active today
Didn't find an interested job?
You'll recive a job alert for the latest job openings of this search
Ticketing Officer| Daily salary $1070| Stable working hours| Ticketing Officer @ Tsim Sha Tsui
超越顧問集團·Human Resources Management / Consultancy
Job Description
Position: Ticketing Special Duties Officer
Client / Employer: GBA HR Ltd.Contract period: 12 month (5 Oct 2026 to 4 Oct 2027)Working Location: Tsim Sha Tsui, KowloonSalary: HK$ 1073.60 per working dayWorking hours: 8.8 hours per workday (including one hour meal break), 9:30am — 6:18pm. Shift duties on evenings, Saturdays, Sundays and public holidays are required.Vacancy: 1
A unique opportunity to contribute to Hong Kong's premier ticketing platform.
GBA HR Ltd. is seeking a dedicated and detail-oriented Ticketing Special Duties Officer . This role is pivotal in the operational excellence and strategic development of the URBTIX ticketing system. You will gain invaluable experience working within a large-scale, public-facing system, offering significant exposure to arts administration and IT project coordination.
Job Duties:
Reporting to the Senior Manager and Managers of the Ticketing Office, you will be instrumental in the daily operations and enhancement of the URBTIX system. Your key responsibilities will include:
1. System Development & Refinement: Work closely with the system contractor to follow-up on the post-implementation of the URBTIX ticketing system. This includes conducting research on new features, producing performance analysis reports, and consolidating recommendations for system enhancement.
2. Operational Monitoring & Quality Assurance: Monitor operational issues during the implementation of new features, perform internal checks on event set-ups, and report any irregularities to the system contractor.
3. Event Management: Perform event set-up works for a diverse range of events on a regular basis.
4. Client & Ticketing Services: Manage all aspects of ticketing services for URBTIX users, including updating ticketing information, implementing E-tickets, managing seat reservations, arranging complimentary tickets, and handling enquiries from event presenters.
5. Presenter Support: Provide dedicated customer support to event presenters, facilitating event publicity on the website and coordinating refund services between presenters and the system contractor.
6. Administrative & Analytical Support: Provide crucial administrative support, including the collation of sales figures, analysis of patron behaviors, and compilation of accounting statistics.
7. Duty Management: Act as the Duty Manager to oversee the entire operation of the Ticketing Office during non-office hours, weekends, and public holidays, and perform any other duties as assigned.
Requirements:
· A permanent resident of the Hong Kong Special Administrative Region.
· A Hong Kong Bachelor's Degree, or equivalent.
· Met the language proficiency requirement of Level 3 or above in Chinese Language and English Language in HKDSEE, or equivalent.
· Good interpersonal and supervisory skills, with a customer-oriented and detail-minded approach.
· Good command of spoken and written English and Chinese; proficient in both Chinese and English typing.
· A minimum of three (3) years of full-time working experience, preferably in arts administration or information technology.
· Crucially, at least one (1) year of solid, hands-on working experience in operating a computerized ticketing system for event setup and handling service requests from both event presenters and ticket buyers.
· Good computer knowledge and proficiency in MS Office and Photoshop are necessary.
· An interview and/or written test may be required.
Languages
Skills
Job Location
香港特別行政區-Hong Kong
香港特別行政區尖沙咀
Map info not available. You can open it in another map app.
Location
Direction
Company Overview
Company Photos
Be careful
Don’t provide your bank or credit card details when applying for jobs.
Career Guide