Job Responsibilities

• Responsible for receiving visiting parents, providing professional and warm consultation services, and building a good bridge of communication between home and school.
• Execute daily administrative affairs, including office afternoon tea and various items procurement and management, ensure the office environment is orderly operated.
• Assist the academic team in handling various support work, optimize processes, and improve overall work efficiency and service quality.
• Proficient in using the company's internal system for course scheduling, sending out the schedule to parents and teachers immediately after completion, and reminding teachers of their teaching time before class and urging them to submit students' learning feedback after class.
• Responsible for the input and management of membership information for the annual fee recorded broadcast courses on the online live streaming platform, ensuring accurate and error-free information.
• Actively maintain stable interaction with parents through online channels, understand parent needs, provide appropriate course renewal advice and assistance in a timely manner, and achieve your goals to receive performance bonuses.

Work requirements

• Have good communication skills and service enthusiasm, be patient in responding to parents’ questions, and showcase your professional image.
• Applicants with education industry-related work or internship experience are preferred, fresh graduates can also be considered, but they must have teaching assistant, course instructor or tutoring education-related practical experience during their university years.
• Those with English or mathematics backgrounds are particularly good, able to understand course content and effectively support teaching arrangements.
• Applicants with basic Cantonese and English communication skills are given additional points, making it easier to coordinate and communicate in a multilingual environment.
• Love the education industry, care about students’ growth, and be willing to interact with teachers, students and parents. Work with meticulous and serious attitude, paying attention to details and sense of responsibility.
• Need to be able to handle tea preparation, office environment supervision and overall image maintenance, etc. daily chores, and demonstrate proactive and positive work spirit.