Duties:

1. Provide professional technical support and after-sales service to overseas customers, efficiently solving product usage issues;

2. Responsible for on-site product installation, debugging, maintenance and repair, ensuring stable equipment operation;

3. Maintain customer relationships, respond promptly to needs and drive problem resolution;

5. Participate in technical training, continuously improve professional skills and service standards;

6. Collaborate with internal R&D and product teams to continuously optimize products;

7. Need to be able to travel long-term abroad: the United States, Germany, the United Kingdom, etc.

Requirements:

Bachelor's degree or above, electronic, electrical, mechanical engineering and other related fields are preferred.

Good English oral and written expression skills, English can be used as a working language.

Have good communication skills and customer service awareness, and be able to solve problems independently.

Have strong stress resistance and team spirit.