Responsible for functional testing and basic fault diagnosis of smartphones, including calling, signal, screen display, touch response, charging function and camera, etc. core module operation validation
Execute pre-maintenance detection, in-maintenance recording, and post-maintenance acceptance according to the standard operating procedure (SOP), ensuring quality and efficiency are balanced
Assist in organizing maintenance equipment and tools, maintaining a clean and orderly work area, and complying with safety and sanitation standards
Collaborate with the team to achieve daily maintenance volume targets, and accurately fill out electronic maintenance work orders and customer information systems
Report abnormal cases or recurring failures to senior technicians or supervisors in a timely manner, and assist in improving the stability of the maintenance process
Work requirements
Have 1 to 3 years of smartphone repair or electronic product testing related practical experience, familiar with mainstream brands (such as iPhone, Samsung, Xiaomi, etc.) model structure and common problems
Able to independently operate basic testing instruments and maintenance tools, with basic welding, disassembly, replacement of cables or batteries, etc. Hands-on ability is preferred.
Fluent in Mandarin, able to clearly communicate technical details to customers and colleagues; understanding Cantonese or English is a plus
Responsibility and attention to detail, able to focus for long periods on repetitive testing tasks and strictly adhere to data confidentiality principles
Must be a permanent resident of Hong Kong, able to start work immediately, and accept the work location at Hong Kong and the shift schedule from 12:30 to 21:00
Benefits
The trial period salary is HKD500 per day, and those who perform well may be converted to permanent employment within about a month
After the probationary period, the monthly salary is HKD 15,000, with an additional performance bonus based on the actual number of repairs and customer satisfaction
MPF (Mandatory Provident Fund) contribution under Hong Kong law, with the employer and employee each contributing in accordance with the law
Enjoy flexible bonuses, depending on the company's annual operating performance and personal evaluation results
Provide overtime allowance and flexible work schedule, with 4 days of fixed rest per month and flexible work arrangements on weekdays