Duties include:

• Star welcome: At the Tsim Sha Tsui flagship store, we actively greet customers and create a warm and trustworthy service atmosphere with our professional and sincere attitude.

• Process guidance:

• Appointment coordination: Flexible management of customer appointment time, proper handling of on-site waiting or sudden situations, and ensuring smooth and uninterrupted service connection.

• Consultation and follow-up: Handle customer inquiries and feedback with empathy in real-time, demonstrating a high sense of responsibility and problem-solving skills.

• Administrative support: Maintain the lobby environment clean and facilities operation, and assist customers with data registration, file sorting, etc. after-sales support.

• Core Commitments:

Job Requirements

• Education and experience: Middle five or above. Welcome to haveAirlines, hotels, banks or high-end retailPreference will be given to those with experience.

• Qualifications preference: Applicants with 2 years or more of front-line customer service experience are preferred; those with less experience but with good service awareness will receive systematic on-the-job training from the company.

• Language communication: Fluent Cantonese, and able to communicate basicly in Mandarin; have excellent listening and oral expression skills.

• Personal traits: Be sincere and emotionally stable in dealing with others, and be able to maintain a professional service level in a fast-paced environment.

• Working hours: Need to cooperate with shift work (11:00–22:00, working 9 hours a day including rest time).

• Requirements: Must hold a valid Hong Kong work permit (welcome high talent, high potential, IANG, dependent visa, and Hong Kong permanent residents).

Generous benefits

• Stable income: Monthly salaryHK$19,000 – $20,000.

• Incentive system: Monthly performance bonus (branch bonuses)

• Holiday pay: Monthly7 days off（6 days off + 1 day statutory holiday）; Enjoy10–14 days Paid annual leave.

• Professional growth: Provide comprehensive training on pain management basics, communication skills, and emotional management.

• Career Development:

• Team atmosphere: Work environment is harmonious and friendly, providing sufficient logistics support and employee care.