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Shipping company operations officer

新治創科·Transportation
Active today
HK$ *****
Higher Diploma or Associate Degree
No experience limit
HK work permit required
5 days per week, On-site

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Work benefits
Double Pay
Year-end bonus
Extra paternity leave
Paid Sick Leave
Meal allowance

Job Description
Job Title: Shipping Company Operator

Job Responsibilities:

  • Responsible for the full operation of international goods transportation, including booking, preparation of customs clearance documents, issuance of bills of lading and follow-up, container loading and scheduling, etc.
  • Maintain close communication with overseas agents, shipping companies, airlines, customs brokers and customers to ensure goods are shipped on time and smoothly cleared through customs
  • Handling air and sea import and export business, including goods tracking, abnormal situation handling and immediate notification to relevant parties
  • Accurately input and update logistics system data, maintain customer files, order records and sailing information, and ensure data integrity and traceability
  • Assist in handling customer inquiries, complaints and special requirements, provide professional shipping support, and enhance service satisfaction and cooperation stability

Requirements:

  • Have secondary five education or above, basic English reading and writing ability, able to understand and write simple English emails and transportation documents
  • Three or more years of freight and cargo forwarding related work experience, familiar with import and export procedures and basic trade terms (such as FOB, CIF, EXW, etc.)
  • Familiar with common shipping documents, including bills of lading (B/L), packing lists, commercial invoices, and certificates of origin (C/O), etc.
  • Have good communication and coordination skills and sense of responsibility, be able to handle multiple tasks and complete delivery within the deadline
  • Proficient in Microsoft Office (especially Excel and Outlook), with basic logistics system (such as CargoWise, MegaSys, etc.) operation experience is preferred

Benefits:

  • Competitive monthly salary and year-end bonuses, with quarterly performance bonuses for outstanding performance
  • Enjoy statutory public holidays, sick leave and marriage leave, etc. Labor rights protection
  • Employee referral bonus and annual team building activities are provided to foster a positive and collaborative work environment
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Languages
Cantonese
English
Mandarin
Skills
Semrush
Shipment
International Law
Logistics Coordination
Ocean Freight

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Jeff LIANG
Xin Zhi Chuang Ke · 創辦人
Active today

Job Location

招商局貨櫃服務有限公司(前歐亞碼頭)-Tsing Yi, Kwai Tsing

青衣青強街9號1樓

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