Information Technology Officer

[Job Responsibilities]

CRM System migration planning and optimization work (key project);

Manage and analyze existing and potential members’ interaction records, data and relationship information to improve service efficiency and member participation;

Ensure all CRM daily operations are accurate and timely;

Responsible for data import and organization, and regular production of analysis reports, providing data insights and decision support to management;

Manage the company's network infrastructure to ensure stable network connections and information security at all locations;

[Entry Requirements]

Holding a recognized bachelor's degree in information technology, computer science or related disciplines;

Applicants with 3 to 5 years of relevant information technology work experience, with 1 to 2 years of CRM operations, database market promotion or related experience, will be given priority;

Have supplier management experience, including requirement analysis, technical specification development, project management, and system acceptance;

Have full-end development technical capabilities, familiar with front-end and back-end development technologies, and have database design, management and optimization experience;

Have computer technical support experience, including software and hardware management, user support and social media platform management;

With network management experience, including Switch configuration, Wifi deployment, firewall management, and basic network security knowledge;

Preference will be given to those who have worked in government agencies or social service organizations;