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Higher Diploma or Associate Degree

$16K-20K/Mth

  • 處理IT相關技術支援

  • 中學畢業或以上程度

  • 良好溝通及團隊合作精神

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3 to 5 years


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$25K-30K/Mth

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3 to 5 years


Bachelor

$25K-30K/Mth

  • 3年以上.NET開發經驗

  • 參與大型WMS系統開發優先

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3 to 5 years


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$25K-30K/Mth

  • 3年以上.NET開發經驗

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  • 本科畢業,資訊相關學位

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Diploma of Secondary School

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  • 與全球頂尖家族辦公室和專家合作的平臺。

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1 to 3 years


Diploma of Secondary School

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  • 深耕STEAM教育產品業務

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Classroom Publications Ltd

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Customer Service Assistant (Information Technology)

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Primetech Technology Limited
Posted 3 months ago
HK $16K-20K/Month
Higher Diploma or Associate Degree
1 to 3 years

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Work benefits
5-day week
Paid overtime
Bank holidays

Job DescriptionTranslate to English
<ul><li><p>Handling customer inquiries and technical support for information technology-related services</p></li><li><p>Assist in following up on technical issues related to computer systems, applications, and mobile applications</p></li><li><p>Provide users with fault diagnosis and solution, ensure service quality</p></li><li><p>Record customer feedback and technical issues in detail, and report them to relevant departments to promote problem resolution</p></li><li><p>Assist with IT support administrative work and other tasks assigned by the supervisor</p></li></ul><p><br>Secondary school graduation or above, with basic computer operations knowledge</p><p>Have basic knowledge of computer systems and mobile app development<br>Basic three-language daily conversation skills (Cantonese, Mandarin, and English)</p><p>Have good communication skills, and be patient in responding to customer needs</p><p>Responsibility and good team spirit</p>

Languages
English
Cantonese
Mandarin
Skills
After-Sales
Grievances
Customer Care

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Dan Pun
Primetech Technology Limited · HR 人事部 潘先生
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Job Location

九龍-Kowloon City, Kowloon City

九龍

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