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意匠設計·Engineering – Building, Civil, Construction / Quantity Survey
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HongKong

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Job Description

Duties:

  • Product promotion and sales: Actively introduce the company's curtain, furniture products to customers, including materials, design style, customization scheme, pricing system and after-sales protection, and provide professional purchasing advice based on customers' decoration needs and space dimensions to achieve sales targets;

  • Order full process follow-up

  • Customer communication and maintenance: Keep real-time communication with customers, promptly feedback order progress, production abnormalities, etc. information, answer customer inquiries; after the order is completed, conduct a follow-up visit, collect customer satisfaction evaluation and improvement suggestions, and maintain long-term cooperative relations;

  • Document and data management: Accurately record customer information, order details, communication records, etc., process sales and order data, generate reports and submit them; properly store order contracts, measurement drawings, post-purchase vouchers, etc. related documents;

  • Assist team collaboration

Requirements:

  • Have good communication and expression skills, sales negotiation skills, be able to quickly understand customer needs and provide accurate solutions;

  • Detailed and rigorous, with strong sense of responsibility and execution ability, able to efficiently follow up on multiple orders to ensure smooth process;

  • Have basic measurement and drawing interpretation skills, understand basic home renovation knowledge, those who are familiar with it are preferred;

  • Strong stress resistance, able to adapt to the communication rhythm of customer service work, and have team collaboration awareness;

  • Cantonese and Mandarin fluency (with preference for the Hong Kong / Greater Bay Area market), familiar with office software (Excel, Word) for recording orders and data.​

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Languages
Cantonese
English
Mandarin
Skills
Cantonese
Mandarin
辦公室軟件

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lao sharon
Intentional Design · hr

Company Overview

Full Chain Logistics Ltd. was established in 2016 and has been dedicated to providing logistics services to (Affordable Homes) ever since, and has since developed into a full -service logistics company with furniture professional delivery and installation.


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