Duties:

• Product promotion and sales: Actively introduce the company's curtain, furniture products to customers, including materials, design style, customization scheme, pricing system and after-sales protection, and provide professional purchasing advice based on customers' decoration needs and space dimensions to achieve sales targets;

• Order full process follow-up

• Customer communication and maintenance: Keep real-time communication with customers, promptly feedback order progress, production abnormalities, etc. information, answer customer inquiries; after the order is completed, conduct a follow-up visit, collect customer satisfaction evaluation and improvement suggestions, and maintain long-term cooperative relations;

• Document and data management: Accurately record customer information, order details, communication records, etc., process sales and order data, generate reports and submit them; properly store order contracts, measurement drawings, post-purchase vouchers, etc. related documents;

• Assist team collaboration

Requirements:

• Have good communication and expression skills, sales negotiation skills, be able to quickly understand customer needs and provide accurate solutions;

• Detailed and rigorous, with strong sense of responsibility and execution ability, able to efficiently follow up on multiple orders to ensure smooth process;

• Have basic measurement and drawing interpretation skills, understand basic home renovation knowledge, those who are familiar with it are preferred;

• Strong stress resistance, able to adapt to the communication rhythm of customer service work, and have team collaboration awareness;

• Cantonese and Mandarin fluency (with preference for the Hong Kong / Greater Bay Area market), familiar with office software (Excel, Word) for recording orders and data.​