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Hong Kong
Work type
HK$
Listed any time
Experience
Education level
Benefit
Industry

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Telephone customer service assistant

Innovative Capital創新資本·Financial Services
HK $6K-20K/Month
No degree required
No experience limit
HK work permit required
8.0 hrs/day, 5 days/wk, Office work

Send application message

Work benefits
Discretionary bonus
Free duty meal
5-day week

Job DescriptionTranslate to English
Job Responsibilities

Contact selected customers by phone and clearly introduce the company's latest discounts and service information

Record customer inquiries and feedback, and refer them to relevant departments for follow-up as needed

Accurately input customer information and call results into the system, ensuring complete and error-free data

Achieve monthly designated customer contact targets and promotion effectiveness indicators

Collaborate with the team to complete daily reports and regularly compile customer feedback for internal reference

Work requirements

Educational qualifications are not limited, with basic reading and writing abilities

Applicants with one or more years of customer service, telemarketing or sales-related work experience will be given priority

Positive and proactive personality, sense of responsibility, and self-motivation to complete various tasks

Have good communication skills, express yourself clearly and politely, and be good at listening and understanding customer needs

Fluent Cantonese, basic computer operations

Benefits

Base salary negotiable / $60/h, free lunch

Monthly extra commission and performance bonus

Fixed red sun holiday, Monday to Friday work, 8 hours a day

Statement

All personal information is kept strictly confidential and is only used for recruitment purposes

Languages
Cantonese
English
Mandarin
Skills
Phone Banking
Inbound Calls
Customer Support
Written Communication

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Julian Chu
Innovative Capital · hr

Job Location

旺景工業大廈-San Po Kong, Wong Tai Sin

新蒲崗彩虹道192-198號旺景工業大廈

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