Telemarketing customer service representative / Gift specialist

• Provide professional and polite customer support and inquiries through phone calls.
• Handling customer complaints, feedback, and related follow-up work.
• Assist customers in selecting gifts, provide appropriate advice and product information.
• Organize and update customer information to ensure accurate and error-free data.
• Complete other related tasks assigned by the supervisor.

• Secondary school graduation or above, those with relevant work experience are given priority.
• Good Cantonese and English communication skills, those who understand Mandarin are better.
• Have basic computer operations knowledge, familiar with MS Office software applications.
• Polite and patient, with good interpersonal communication skills and team spirit.
• Able to handle problems independently and complete tasks within the specified time.

• Outstanding performers may receive a bonus and annual performance evaluation raises.
• The company provides on-the-job training and personal development opportunities.
• Employee shopping discounts and gift-purchase discounts are available.
• Comfortable working environment, friendly team atmosphere.