Completely manage the branch team, supervise daily operations, and ensure that all business activities are conducted in compliance with regulations, in a stable and efficient manner

Coordinate branch administrative affairs, including resource allocation, file management, contract review, and internal process optimization

Responsible for personnel management work, covering employee recruitment, performance evaluation, disciplinary follow-up, and talent development planning

Plan and promote employee training programs to enhance team professional skills, service quality, and risk compliance awareness

Lead the team to achieve key performance indicators (KPIs), continuously improve customer experience, and implement a customer-centric service culture