Job Description:

• Provide expert system support: Troubleshoot and resolve technical issues related to CCTV and storage systems.
• Drive system implementation: Actively participate in the implementation of new projects, including system integration, SIT (System Integration Testing), and UAT (User Acceptance Testing).
• Stay ahead of the curve: Pursue and obtain professional certifications for enterprise-level systems and platforms to enhance your expertise and contribute to the team's knowledge base.
• Empower clients: Develop and deliver comprehensive system training programs to client IT teams and related personnel, ensuring their understanding and effective utilization of our systems.
• Maintain and update documentation: Keep system and operational documentation up-to-date, ensuring accuracy and clarity for internal and external stakeholders.

Job Requirements:

• Bachelor's degree (High diploma or equivalent) in Information Technology, Engineering, Computing, or a related field.
• Proven 5 years+ IT industry experience and large-scale project implementation experience (CCTV project experience is bonus).
• Familiarity with Microsoft Windows (Workstation and Server), Linux, network/security configurations, SQL Server, Oracle, MySQL, MariaDB, or other database systems.
• Knowledge of Virtual Machines (VM) and Kubernetes (K8s) environments.
• Demonstrated ability to independently acquire new skills and knowledge.
• Excellent communication skills, both written and verbal. Fluency in Cantonese and English (written and spoken).