Company Description: A leading telecommunications provider in Hong Kong, offering a comprehensive range of communications services including local and international telephony, broadband, and mobile solutions to residential and business customers.

Location: Sha Tin

Nature: 18-month Permanent

Job Title: VDI Engineer (Citrix, Sangfor)

Responsibilities

• Provide expert-level on-premises VDI support for both virtual applications and desktop environments.

• Create and maintain comprehensive technical documentation for new infrastructure deployments.

• Manage system updates and environment configurations following the established change management process.

• Monitor virtual desktop performance to ensure high availability and a seamless user experience.

• Troubleshoot complex virtualization issues and provide timely resolutions for end-user requests.

• Collaborate with the infrastructure team to optimize virtual resource allocation and system stability.

Requirements

• Possess a minimum of 6 years of professional experience in on-premises VDI support and administration.

• Demonstrate proficiency in managing virtual applications and desktop delivery platforms.

• Solid understanding of IT change control procedures and operational standards.

• Technical knowledge of Sangfor or Citrix solutions is highly advantageous.

• Strong analytical and problem-solving skills within a large-scale enterprise environment.

• Effective communication skills and the ability to produce high-quality technical documentation.