專業護衞有限公司·Security Escort
Diploma of Secondary School
1 to 3 yrs exp
HK work permit required
Job Description
Handle and respond to various incoming calls (security guards, customers, action groups...), alarm bells ringing, recording the occurrence of events, receiving and forwarding information, assisting in follow-up/transmitting security guards’ various inquiries, and other control room daily work.
Job Responsibilities
- Handle and respond to calls from security officers, customers, and action groups, ensuring timely and accurate communication
- Monitor the alarm system and respond immediately to any alarms by taking appropriate reporting measures
- Detailed record of various events, including the time, content and handling process, to ensure complete and traceable data
- Receive and forward important information to relevant departments or personnel, maintain smooth operations
- Assist in following up and communicating security officers’ inquiries and needs, supporting front-line work to be smoothly executed
Work requirements
- Have good writing and speaking skills in Chinese, be able to express clearly and accurately record information
- Quick response, able to calmly handle sudden situations
- Responsibility and discipline, able to follow the shift schedule and execute tasks according to the procedure
- Applicants with relevant control room or customer service experience will be given priority
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Professional Security Limited · HR
Company Overview
Professional Security Limited, established in Hong Kong since 1984 on the solid foundation laid by founder Ian Brown, has grown into a highly respected provider of security services with a long-standing history and reputation in Hong Kong. Over the past three decades, the company has been dedicated to offering comprehensive, high-quality security services for clients across various sectors and districts in Hong Kong. Our service scope encompasses government departments, parks, swimming pools, museums, libraries, concert halls, shopping centers, supermarkets, healthcare institutions, educational facilities, commercial buildings, markets, residential complexes, and warehouses among others. As an industry leader, Professional Security Limited offers a range of services including but not limited to guard services, project security services, mobile patrol services, monitoring of security and alarm systems, remote reporting services, key management services, and security consultation services. Through our professional team and advanced technology support, we create a safe and stable environment for our clients, allowing them to conduct their activities and business without any concerns.
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