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Less than 1 year
No degree required
Conduct Inbound calls, provide customer services.
Resolve customer enquiries, handle complaints.
Over 1 year of work experience in Call Center.
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Bachelor
Bachelor degree holder is a must
5 years relevant experience required
Fluent in English, Chinese (Cantonese & Mandarin)
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Higher Diploma or Associate Degree
1+ year experience in customer service
Strong communication skills
Proficiency with computers and data entry
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Call Center, Customer Services (Banking)
Bauer Kaiser & Co Limited·Human Resources Management / Consultancy
Job Description
Job Description:
Conduct Inbound calls and provide excellent customer services.
Resolve customer enquiries in a timely and professional manner.
Handle customer's complaints.
Provide administrative support .
Requirements:
Over 1 year of work experience in Call Center
Relevant customer service and hotline experience are welcome.
Good communication skills and telephone manners.
Languages
Skills
Job Location
Hong Kong-Mong Kok, Yau Tsim Mong
Hong Kong
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Company Overview
About Us Looking for top-talent, Bauer Kaiser partners with Hong Kong’s leading banking institutions and multi-national corporations. Bauer Kaiser is a consultancy firm established and managed by seasoned Human Resources professionals. We specialize in search and selection of executives in the Banking and Finance, Insurance, Consulting and Information Technology industry. Our team of consultants have worked in financial institutions and multinational corporations. Therefore, we have thorough understanding of the sectors we specialize in and are able to effectively source and select the most suitable executives for our clients. Our consultants have on average 5 years of search firm experience, and have forged long-term relationships with their clients. Therefore, we know our clients and their businesses very well and are able to recommend the most suitable positions for our candidates. We strive to be your most trusted and reliable HR Partner. You can always come to us for your resourcing needs, advice or simply market information.
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