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Admin and Customer Service Officer

Boaz International Education Institute Limited·Education / Training
Interviewed in 6 days
HK $18K-20K/Month, Salary negotiable
Higher Diploma or Associate Degree
3 to 5 yrs exp
HK work visa available
6.0 hrs/day, 6 days/wk
HongKong

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Job Description

Post: Admin & Customer Service Officer

Responsibilities:

• Handle general enquiries about services provided

• Enroll students and process payments according to school procedures

• Maintain filing, indexing, and record systems

• Provide after-sales services and follow up on enquiries

• Assist in monitoring students’ safety and offer customer support

• Undertake routine administrative duties

• Support marketing activities (e.g., posters, notices)

• Provide IT support

• Report to the Centre Manager or supervisor, assisting in school routines

Requirements:

• Form 7 or above, with 1–2 years’ experience in customer service or related field

• Good command of spoken and written English and Chinese

• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and familiarity with Canvas, Photoshop

• Strong sense of responsibility and attention to detail

• Good communication skills with a positive attitude

• Able to work 44 hours per week (Sunday off)

Join Us:

We are looking for a dedicated and enthusiastic individual to be part of our team. If you are passionate about education and customer service, we welcome your application!

Apply now by sending your CV to hr@boazeducation.com.hk


Languages
English
Cantonese
Mandarin
Skills
Powerpoint
Canva
MS Excel MS Word MS Access 中英文電腦操作
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Elsa Shum
Boaz International Education Institute Limited · Head of Operations
Active within 3 days

Job Location

HongKong-Hong Kong

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Direction


Company Overview

The founder of Boeyang Education Center, Ms. Chen Zhuoqi, herself suffers from dyslexia. Her own experience has made her deeply understand the hardships that children and parents with special learning needs face on their learning journey. In 2013, she established Boeyang Education Center, dedicated to serving students with dyslexia or other special learning needs. Biosy believes that "there are only inappropriate teaching methods, no children who are not taught". Biosy is committed to using students' strengths, such as visual and kinesthetic, to provide them with a suitable learning strategy and make them autonomous learners. Since its founding, Bo Yi has collaborated with over 100 schools and institutions, bringing hope to over 800 students and families. More than 95% of students are able to use Bo Yi's learning techniques to successfully string together their first more complex English word in their lives, and even write a paragraph within six months. Bo Yi has received recognition from all sides and was once awarded "DBS Bank Social Enterprise Development Fund Winner", "HSBC Young Entrepreneurship Award", "Top 10 Small and Medium Enterprises Quality Customer Service Award", "City Youth Chamber of Commerce "Creative Entrepreneurship Award" and "We like HK Most Responsible Enterprise Award". BIO Education Center and a group of enthusiastic tutors, in addition to teaching learning methods, are also dedicated to developing students' inner potential. BIO also provides different courses for students to explore themselves and understand the community, and to educate the public and parents, making them believe that every child has innate talents and can shine in society. The founder of Boaz International Education Institute, Ms. Twiggy Chan, suffers from dyslexia, in which her own experience makes her understand the hardships for the students and parents in the learning journey of learning with Special Education Needs (SEN). In 2013, she founded Boaz International Education Institute specialize in serving students with SEN. Boaz believes that "If the children do not learn the way we teach, we teach the way they learn". Boaz is committed to make use of students' strengths, such as visionary and kinaesthetic skills, to provide students with a set of appropriate learning strategies, so that they can become independent learners. Since Boaz was established, Boaz has collaborated with more than 100 schools and institutions, bringing hope to more than 800 students and families. Over 95% of the students were able to use the spelling strategy during their first session in Boaz, where they succeeded in spelling a new and complicated English word; in six months, they could successfully write a paragraph. Boaz is now well-recognized and has received numerous awards, including the "DBS Corporate Development Fund Winner", "HSBC Youth Entrepreneurship Award" Gold Award, "Top Ten SMEs Excellent Customer Service Award", "Creative Entrepreneurship Award" issued by the City Youth Chamber of Commerce " and "We like HK Best Corporate Responsibility Award" etc. On top of teaching-learning strategies, Boaz Education and a group of enthusiastic learning support instructors are also committed to developing children's potential. Boaz also provides various courses for students to explore themselves and understand the community, and we are committed to educating the public and parents to make them believe in each and every child. All students have their unique talents which can make them shine in society. https://www.youtube.com/watch?v=g2d4EYkKQ00


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