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Job function
Hong Kong
Work type
HK$
Listed any time
Experience
Education level
Benefit
Industry

 About 800 jobs

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5 to 10 years


Higher Diploma or Associate Degree

$22K-30K/Mth

負責業務呼叫中心團隊組建

五年以上演出及客服管理經驗

具備普通話、粵語、英語溝通能力

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New

1 to 3 years


Bachelor

$25K-30K/Mth

Handle and suggest strategy for complicated complaint cases

Degree in Business Administration or related disciplines required

Minimum 2 years of customer services, operations, or project management experience

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New

1 to 3 years


Bachelor

$25K-30K/Mth

Handle and suggest strategy for complicated cases

Degree in Business Administration or related disciplines required

Minimum 2 years of working experience in customer services

Quick reply

auth medal

Active Recruiter

No experience limit


No degree required

$40K-60K/Mth

Degree in Business, Analytics, or related field

5 years' experience in banking or finance preferred

Strong communication skills in Chinese and English

1 to 3 years


Bachelor

Salary negotiable

五天工作制

全港九新界可選工作地點

銀行Teller或分行Customer Services經驗

1 to 3 years


Higher Diploma or Associate Degree

$15K-19K/Mth

5.5 working days per week

Medical scheme, Additional shift allowance

Professional training would be provided

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5 to 10 years


Bachelor

$23K-28K/Mth

At least 5 yrs exp in Customer service team supervisory

Solid CS exp in Retail, Ecommerce, Health / skin and beauty products

High basic salary + monthly guarantee commission + double pay + year end bonus

Adler Superior Consultants Ltd

  • Active within 3 days

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Active Recruiter

No experience limit


Higher Diploma or Associate Degree

$18K-23K/Mth

Handle inbound and outbound calls/emails for clients

Maintain customer log in relative systems

Fresh graduates are also welcome

Egg Carpi

  • Online

No experience limit


No degree required

$20K-25K/Mth

Manage eMPF call center operations

Familiarity with MPF (Mandatory Provident Fund)

At least 2 years of customer service experience

1 to 3 years


Higher Diploma or Associate Degree

$16K/Mth

Primary point of contact for mainland customers

Handle customer complaints, maintaining high satisfaction

Need to travel between China and Hong Kong

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Customer Service Supervisor

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Maiyuan Entertainment
Entertainment / Recreation
Updated 3 months ago
HK $22K-30K/Month
Higher Diploma or Associate Degree
5 to 10 years
Work visa required
Full Time
10.0 hrs/day, 5 days/wk

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Job DescriptionTranslate to English

Job Responsibilities:

1. Responsible for business call center team building and personnel recruitment;

2. Responsible for call center team management, including customer service staff training, quality inspection and evaluation;

5. Proficient in handling sudden events and complaints, quickly analyzing problems, and resolving them through internal collaboration and forming a risk management mechanism;

6. Analyze, integrate and manage service data, drive process improvement and optimization, and enhance customer satisfaction.

Requirements:

1. Bachelor's degree, with some data analysis skills, and with communication skills in Mandarin, Cantonese, and English;

3. Understand the customer service system, management process and customer service team management skills, and be familiar with the call center service process;

4. Have good risk control ability, and be able to give professional guidance to the customer service team;

5. Have strong stress resistance, clear logic, and the ability to independently analyze and solve problems;

6. Strong work ethic, strong service awareness, good team spirit and cross-team communication and collaboration skills.


Languages
English
Cantonese
Mandarin
Skills
Problem Management
Customer Support

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siyu chen
Maiyuan Entertainment · hrbp

Job Location

禮頓中心-Causeway Bay, Wan Chai

G/F & 2/F, 77 Leighton Rd, Causeway Bay

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