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HK$
Listed any time
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Education level
Benefit
Industry

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1 to 3 yrs


Diploma of Secondary School

$12K-15K/M

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教育津貼

物流、貿易或資訊系統行業背景優先

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ONEPORT LIMITED

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No experience limit


No degree required

$18K-27K/M

3-5 years experience in garment trims / packaging industry

Fluent in Cantonese, English and Mandarin

Proficient in MS Word, MS Excel, SAP/ERP System

越秀職業介紹中心

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3 to 5 yrs


Bachelor

$20K-30K/M

Prior exposure to AI chat products is preferred

Native Cantonese speaker, fluent in Putonghua and English

3+ years of experience in customer service or operations

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No degree required

$18K-27K/M

Degree / Diploma holder

3-5 years relevant experience

Fluent in Cantonese, English and Mandarin

越秀職業介紹中心

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Higher Diploma or Associate Degree

$23K-28K/M

Act as main contact for B2B clients

Fluent in Cantonese, basic English an advantage

Strong communication and coordination skills

Wimpac Living

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No experience limit


Higher Diploma or Associate Degree

Negotiable

Support software issue resolution

Primary client contact for inquiries

Knowledge of SQL advantageous

1 to 3 yrs


Diploma of Secondary School

$25K-30K/M

Experience in air cargo operations essential

Proficiency in MS Office, particularly Excel

Fluent in English and Chinese required

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3 to 5 yrs


Higher Diploma or Associate Degree

$28K-35K/M

Lead and mentor IT service desk team

Experience with ITIL, ServiceNow required

Bachelor's degree in Information Technology needed

Classy Wheeler

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No experience limit


No degree required

$40K-50K/M

At least 6 years relevant experience in sales administration

Solid experience in interface overseas customers, shipping & logistics management

Good command of written and spoken English and Chinese

Besteam

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Operations and Customer Support Officer

ONEPORT LIMITEDONEPORT LIMITED·IT / E-Business
HK $12K-15K/Month, Salary negotiable
Diploma of Secondary School
1 to 3 yrs exp
HK Residents Only
9.0 hrs/day, 6 days/wk, Office work,Shift work required

Send application message

Work benefits
Discretionary bonus
Flexible working hours
Alternate Saturdays
Education subsidies
Dental plan
Medical plan
Family medical plan

Job DescriptionTranslate to English

Job Title: Operations and Customer Support Specialist

Job Responsibilities:

  • Handling customer inquiries about electronic transportation documents, ensuring that all documents are accurately submitted and completed before the cutoff time;

  • Provide registration and application operation training for new services to customers, and assist them in smoothly launching related services;

  • Respond to customer inquiries about payment matters, if necessary, coordinate with the accounting department for account verification and follow-up;

  • Provide daily administrative support to the registration and registration team, including file organization, data update, system records, and internal communication and coordination;

  • Participate in user acceptance testing (UAT) before the new system and functional upgrade go live, to ensure that the operational process is compliant, stable, and meets business requirements;

  • Regularly compile case tracking reports and accident activity records to support continuous improvement in operations and internal audits;

  • Execute Saturday and Sunday work (total working hours equivalent to a five-day workweek, 5 days per week, 9 hours per day, 9:00 am to 6:00 pm) on a rotating basis.

Work requirements:

  • Have a DSE secondary school diploma or above;

  • One to two years of work experience. Logistics, trade or information systems industry background is preferred;

  • Fluent Cantonese, with good English and Mandarin reading and communication skills;

  • Familiar with common office software (such as Microsoft Excel, Word, Outlook) and basic system operations;

  • Have clear logical thinking, attention to detail, strong stress resistance, and the ability to handle multiple tasks and deliver them on time;

  • Have good communication skills and service awareness, be able to actively understand customer needs and provide appropriate support;

  • Must be a permanent resident of Hong Kong, and can start work immediately;

  • Accept office work mode and flexible shift arrangements (including weekend shifts and possible short-term overtime)

Benefits:

  • Discretionary bonuses

  • Flexible working hours

  • Every other Saturday work

  • Education allowance

  • Dental insurance plan

  • Medical insurance plan

  • Family medical insurance plan

Applicants should email their resume to: applyjob.ai@gmail.com


Languages
Cantonese
English
Mandarin
Skills
Customer Communication
Logistics Operations

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Operations Support
ONEPORT LIMITED · Team
Active within 7 days

Job Location

OnePort Limited-Kwai Chung, Kwai Tsing

9/F Warehouse Bldg, Phase 1 Berth 1, Kwai Chung

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