Job ad:

- Diploma or above in Computer Science, Electrical Engineering or related disciplines

- 0-2+ years of experience in IT industrypreferred, fresh graduate is also welcome

- Exposure to cloud and virtualization technologies, IT professional certification (ITIL, Azure, Windows, Linux, Service management tools, etc) is an advantage.

- Programming skills such as PowerShell, java, VBScript is an advantage.

- Tools and technologies experience can be, and not limited to: (SCCM, Datadog, Azure Monitors)

- Willing to learn new technologies, automate repeated tasks, good analytical thinking and problem-solving skills

- Able to work independent with good sense of responsibilities

- Good command of written and spoken English and Chinese

Responsible:

- Responsible and support the 7x24 IT Monitoring Centre operations, Data Centre operations and facilities.

- Perform event monitoring (IT infrastructures and application performance) and 1st tier troubleshooting and support

- Execute operations and support defined activities, for examples: system/batch jobs processing, systems and services health check, reports generation, etc

- Proactively assist the operations team in carrying out the objectives.

- Implement ad-hoc tasks and support as needed

- 7x24 shift works is required