Key Responsibilities:

• Customer Service:Handling inquiries from prospective and current students, providing information about courses and programs, and addressing concerns.

• Administrative Support:Managing student records, scheduling classes, handling fees, and maintaining files.

• Communication:Communicating with students, parents, and teachers via phone, email, WhatsApp and in person.

• General Office Duties:Assisting with tasks such as data entry, filing, and office supplies orders.

• Maintaining a Positive Environment:Creating a welcoming and organized atmosphere for parents, students and staff.

• Ad hoc tasks:Assisting with special projects and events as required.

Essential Skills and Qualifications:

• Strong communication and interpersonal skills:To interact effectively with students, parents, and colleagues.

• Proficiency in computer skills:Including Microsoft Office suite (Word, Excel, Google Docs etc.).

• Customer service experience:A background in customer service is beneficial.

• Ability to work independently and as part of a team:To handle tasks efficiently and contribute to a positive team environment.

• Attention to detail:To ensure accuracy in all tasks.

Fluency in English, Cantonese and Mandarin is often required.