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Educational Services Consultant and Customer Relationship Officer

The Kelly Yang Project·Education / Training
Replied to 10 talents in 7 days
Negotiable, Salary negotiable
No degree required
No experience limit
HK work permit required
9.0 hrs/day, 5 days/wk, Office work

Send application message

Work benefits
5-day week
Bank holidays
14 days annual leave
Medical plan

Job Description

Key Responsibilities:

  • Customer Service:Handling inquiries from prospective and current students, providing information about courses and programs, and addressing concerns.

  • Administrative Support:Managing student records, scheduling classes, handling fees, and maintaining files.

  • Communication:Communicating with students, parents, and teachers via phone, email, WhatsApp and in person.

  • General Office Duties:Assisting with tasks such as data entry, filing, and office supplies orders.

  • Maintaining a Positive Environment:Creating a welcoming and organized atmosphere for parents, students and staff.

  • Ad hoc tasks:Assisting with special projects and events as required.

Essential Skills and Qualifications:

  • Strong communication and interpersonal skills:To interact effectively with students, parents, and colleagues.

  • Proficiency in computer skills:Including Microsoft Office suite (Word, Excel, Google Docs etc.).

  • Customer service experience:A background in customer service is beneficial.

  • Ability to work independently and as part of a team:To handle tasks efficiently and contribute to a positive team environment.

  • Attention to detail:To ensure accuracy in all tasks.

Fluency in English, Cantonese and Mandarin is often required.


Languages
Cantonese
English
Mandarin
Skills
English
Cantonese
Microsoft Word
MS Excel
Canva

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Becky C
The Kelly Yang Project · Office Manager
Active within 7 days

Job Location

Mong Kok-Mong Kok, Yau Tsim Mong

5,Mong Kok

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