Requirements:

• Have Level 2 or equivalent or above in five subjects including Chinese Language and English Language in the Hong Kong Diploma of Secondary Education Examination ("HKDSE"), or equivalent; or have Level 2 / Grade E or above in five subjects including Chinese Language and English Language in the Hong Kong Certificate of Education Examination ("HKCEE"), or equivalent; and the qualifications shall be recognized by the Government Representative;

• At least one year of full‑time clerical working experience and/or customer services working experience;

• Have good knowledge in the application of common business software (e.g. Microsoft Word, PowerPoint, Excel, etc.;

• Have English typing speed of 35 words per minute and Chinese typing speed of 25 words per minute;

• Be able to speak English and fluent Cantonese; preferably be able to speak Putonghua;

• Be self‑motivated; and

• Have good communication and interpersonal skills.

Responsibilities:

• To provide reception and customer service, including but not limited to receiving and registering appointments, scheduling / re‑scheduling regular and urgent dental appointments, arranging referrals for patients and answering public enquiries by phone or email, etc.;

• To communicate with different dental clinics to send in and send out the ward patients and prepare necessary documents;

• To provide office support, including searching and filing treatment cards, receiving and dispatching dental models, clinical records and various documents;

• To provide clerical support, including filing, typing, photocopying, compiling regular returns, operating computer systems, assisting in collecting statistical data, to offices/clinics in the Department; and/or

• To perform relieving clerical duties if the General Clerks were assigned to dental clinics or offices on ad‑hoc basis;

• To discharge any other duties as assigned by the supervisors.